|Country of dispatch||until 20€||from 20€||Free from|
|Switzerland / Liechtenstein||7,95 CHF||4,95 CHF||50 CHF|
|Belgium / Luxembourg / Netherlands / Denmark / Hungary / Czech Republic / Slovenia / Slovakia / Italy||10,99€||10,99€||100€|
|France / Poland / Croatia / Ireland||14,99€||14,99€||150€|
|Sweden / Romania||19,99€||19,99€||200€|
- The order value is calculated including vouchers and discounts
- Switzerland and Liechtenstein under hempions.ch
- Other countries on request
Shipping service provider
We ship as standard with DPD. On request, we will ship with the Post AG (please specify in the comments field when ordering).
We ship with the Swiss Post.
|Austria||1 - 2 workdays|
|Germany||2 - 4 workdays|
|Switzerland / Liechtenstein||2 - 4 workdays|
|Hungary / Czech Republic / Slovenia / Slovakia / Croatia||2 - 4 workdays|
|Belgium / Luxembourg / Netherlands / Denmark / Italy / Romania||3 - 4 workdays|
|France / Sweden / Poland / Ireland||4 - 5 working days|
Wrong deliveries / parcel damage
Important: if you defective or incorrect products received, we ask that you return it to us within five calendar days after receipt of the package, send an e-mail with photos of the affected package or product to email@example.com to send it to us. Then we can immediately forward this to the responsible office and send you a replacement.
- - TWINT
- - Credit card (Mastercard, Visa, American Express)
- - PostFinance Card & e-finance
- - Apple Pay & Google Pay
- - Prepayment (2% Discount)
- - Credit card (Mastercard, Visa, American Express, Diners Club, JCB)
- - Invoice*
- - Paypal**
* from € 25 (billing address in Austria or Germany)
** except CBD products
Payment service provider
Returns & Returns
It is a pity that you want to return your ordered items, but of course you can do so without giving any reasons within 14 days after receipt. For hygienic reasons, you can only return unopened goods to the following address:
Enclose your delivery note for identification and further processing and mark the returned items. Our Return Policy means that you will be responsible for the return shipping costs and you must purchase a return label on your own. In this case, please keep the tracking number to track your return. Once we have received and checked your return, we will refund the value of your order to your original payment method.